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Known Issues

The table below lists some significant known issues in Sailfish OS releases. The release notes (kept in Sailfish OS Forum) of upcoming OS releases (starting with 4.5.0) will point to this table, instead of listing the issues in the notes.

Devices
affected
Known issuesSince
release
Fixed
in release
AllBluetooth devices are not supported by Android AppSupport with the exception of speakers.
Forum
All
AllFlashing Sailfish X might fail (often caused by issues with USB ports). Please read this article.All
Xperia X, Jolla TabletFIXED.
Manual Android app installation from the terminal or file managers is currently not working on the Android 4.4 version of Android AppSupport on Sailfish OS 4.4. To solve this, disable sandboxing for this handler by editing the file /usr/share/applications/apkd-mime-handler.desktop and adding the following to the end of the file:
[X-Sailjail]
Disabled
This doesn’t affect installing Android apps from the Jolla store, nor other Android stores.
4.4.0
Vanha Rauma
4.5.0
Struven ketju
Android AppSupport 10 on Xperia 10 II, 10 and XA2FIXED.
Sometimes, Android apps may not be able to use Internet connections via a mobile network. If there are connection problems later on (either WLAN or mobile data), stopping and starting the Android service at “Settings > Android AppSupport” should help. Toggling the connection off and on is another trick to try.
4.5.0
Struven ketju
Android AppSupport 4.4.4 on Xperia X, Jolla Tablet and Jolla CInstalling recent Android apps may fail in "This app requires Android SDK version XX (API level XX), installed version is 19. Cannot install."
Forum
Not planned
Xperia XA2, Xperia 10, Xperia 10 II, Xperia 10 IIIHaving SIM slot 2 disabled (even if no SIM card in it) may prevent phone calls and mobile data also via SIM slot 1.
Forum
Xperia 10 II, Xperia 10 IIIVoLTE ("4G calling") is at beta level and may not work on all networks.
Forum-1 Forum-2
4.4.0
Vanha Rauma
Xperia 10 II, Xperia 10 IIIThe phones supporting VoLTE have been reported to have issues with mobile data in some networks.
Forum-1 Forum-2 Forum-3
4.4.0
Vanha Rauma
Xperia 10 II, Xperia 10 III3rd party caller may hear their own voice echo; use low volume, wired headphones, or loudspeaker as workaround.
Forum-1 Forum-2
4.4.0
Vanha Rauma
Xperia 10 IIILED indicator colours have a visibly stronger green component4.4.0
Vanha Rauma
Xperia 10 IIISensors of tele and ultra wide camera lenses are disabled for now.
Forum
4.4.0
Vanha Rauma
Xperia 10 IIIFeatures not implemented: FM radio4.4.0
Vanha Rauma
Not planned
Xperia 10 III, Xperia 10 IIFeatures not implemented: Factory reset (use reflashing instead)Not planned
Xperia 10 IITop edge swipes in landscape orientation may not work very well
Xperia 10 IIThe sidetone feature is not perfectly calibrated, and sidetone volume can be a bit high in wired accessories during voice calls
Xperia 10 IIMobile data does not work in 2G and 3G networks on SIM #2.
Xperia 10Features not implemented: FM radio, double-tap wakeup, support for dual camera, RTC Alarms.Not planned
Xperia 10Rarely, audio playback and sensors (display rotation) may stop working. If this happens, please restart the deviceNot planned
Xperia 10In some cases, the acceptance of the PIN code of a SIM card may take up to 5…20 secondsNot planned
Xperia 10The phone may not turn off by applying the Power key or the Top Menu. A forced power down goes like this: press both the Volume Up and Power keys down. Keep them down for 20-30 sec until the vibrator plays 3 times - now release the keysNot planned
Xperia 10Transitions related to network switching 4G > 3G (call begins) and 3G > 4G (call ends) may take time on some networks. Getting the data connection via 4G back might require extra actions in the worst cases. Normally, in most networks, these transitions take a few seconds on Xperia 10.Not planned
Xperia XA2Features not implemented: FM radio, double-tap wakeup, RTC Alarms (XA2 does not power up when alarm time has elapsed )Not planned
Xperia XA2Bluetooth: there may be problems in connecting to some peripheral devicesNot planned
Xperia XA2With v17B Sony vendor image we observed a decrease in the perceived signal strength of the 5 GHz WLAN access points (investigations ongoing). Version v16 works better in this respect. Therefore we would not recommend flashing v17B for the time being if you use WLAN networks in the 5 GHz band. You can reflash the vendor image of your choice by following the instructions in here.Not planned
Xperia XA2Some XA2 devices suffer from the loss of audio during voice calls. Reported here.
Xperia XFeatures not implemented: FM radio, double-tap wakeup, step counter, RTC AlarmsNot planned
Xperia XIssues with mobile data persist on some SIM cards. Turn the Flight mode on and off to reset the network setup. Reverting the device to Android and re-installing Sailfish X has often helped. See our support article.Not planned
Xperia XCamera: force autofocus mode for photos, and continuous for video. After this, camera focus is still not ideal - as the camera stays out of focus when it starts until you either tap or you try to take a shot - but the pictures seem to be better focused now.Not planned
Xperia XBluetooth: problems with some car equipment, some audio devices and computers may appear.Not planned
Xperia XThe loudspeaker volume level cannot be adjusted very high.Not planned
Xperia XNot all SD cards are recognized and mounted.Not planned
Xperia XThere is a green stripe on the lower edge of the Camera viewfinder. This does not prevent taking pictures, though.Not planned
Jolla TabletThere is no progress bar during the installation phase of OS upgrades. This makes it difficult to follow if it makes progress or not. However, if there are no problems the device will restart itself in the end - please wait patiently. If you feel that you have waited enough, wait for yet another 20 minutes before you turn off the device to allow some more time for it to complete the job. Interrupting too early may break the tablet.Not planned
Jolla TabletTaking screenshots is broken. Pressing the VOL keys together seems to create an image but it cannot be viewed in Gallery.Not planned
Gemini PDAFeatures not implemented: double-tap wakeup, RTC AlarmsNot planned
Gemini PDAGemini Screenshot Button Fn + X does not workNot planned
Gemini PDANot possible to answer calls when Gemini is closed with a side buttonNot planned
Jolla CIf there are issues with the camera of Jolla C, do the following:
/usr/bin/killall minimediaservice
and then start the camera again.
Not planned